Policies & Terms

Refund Policy

14-Day Money-Back Guarantee

We want you to be completely satisfied with Explorer. If you're not happy within the first 14 days, we'll refund your purchase.

• Full refund available within 14 days of purchase, minus payment processing fees
• No questions asked
• Refunds processed within 5-7 business days

After 14 Days

We still offer flexibility if you need to cancel your subscription:

• Pro-rated refunds available based on unused subscription time
• Calculated from cancellation date to end of billing period
• Payment processing fees are deducted from refund amount

Cancellation Policy

You may cancel your subscription at any time through your account settings or by contacting support. We believe in making cancellation simple and straightforward.

• Cancellations take effect at the end of your current billing period
• You retain access to paid features until the billing period ends
• After cancellation, you can still access free tier features

Promotions and Special Offers

From time to time, we may offer promotional pricing or special deals. Here's how they work:

Terms for Promotional Pricing

• Promotional rates apply only to the initial billing period specified in the offer
• Standard pricing applies upon renewal unless otherwise stated
• Promotions cannot be combined with other offers
• Promotional codes are single-use and non-transferable
• We reserve the right to modify or discontinue promotions at any time
• Refunds will be applicable only upto the amount actually paid